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Privacy Policy
Introduction
Visual Lab by Agency attaches great importance to the confidentiality and protection of your personal data.
The purpose of this privacy policy is to inform you about how your data is collected, used and protected when you use this site.
Responsable du traitement des données
Data Controller
Name: Ingrid de Terssac
Address: 24 rue des Aigues Marines, 31650 Saint-Orens de Gameville
Email: hello@visuallabbyagency.com
Data collected
We collect and use the following personal data:
🔹 Information provided via contact forms (name, email, message).
🔹 Technical and statistical data via cookies (IP address, browser type, pages visited).
🔹 Photographic files provided by clients as part of photo retouching services (Restoration Workshop, Creative Workshop).
Use of data
We collect and use the following personal data:
🔹 Information provided via contact forms (name, email, message).
🔹 Technical and statistical data via cookies (IP address, browser type, pages visited).
🔹 Photographic files provided by clients as part of photo retouching services (Restoration Workshop, Creative Workshop).
Data sharing
Visual Lab Agency undertakes never to sell, rent or share your personal data with third parties without your consent, except in the following cases:
🔹 Technical service providers for website hosting and online payment management.
🔹 Legal or regulatory obligations.
Data retention period
🔹 Contact form data is kept for 12 months from the date of submission.
🔹 Cookies have a maximum lifespan of 13 months.
🔹 Photographic files sent for retouching (Restoration & Creative Workshop) are kept only for the duration necessary for the service, then deleted within a maximum of 30 days after delivery of the final work.
Your rights
In accordance with the GDPR, you have the following rights:
Access your personal data.
Request their rectification or deletion.
Limit or object to their processing.
Request the portability of your data.
To exercise your rights, contact: hello@visuallabagency.com
Cookies
Our website uses cookies to improve user experience and for analytical purposes. You can configure your preferences in the consent banner or disable cookies in your browser settings.
To learn more, see our Cookie Banner .
Data security
We implement all necessary technical and organizational measures to protect your data against unauthorized access, loss, alteration or disclosure.
Changes
This Privacy Policy may be amended at any time to comply with applicable law or any changes in our practices. The last update was on September 16, 2025.
Contact
For any questions or complaints regarding data protection, contact us at : hello@visuallabbyagency.com.